ITSMversePRIVACY AND TERMS
Your work stays on your device.
Plain answers about what the site keeps, what it never does, and the ground rules for using it.
In short
ITSMverse has no accounts and no server that stores your work. What you type is kept in your own browser. We do not receive it, we do not track you, and the pages make no network requests for your data.
What stays on your device
The site uses your browser's local storage so your work is still there when you come back. This is never sent to us.
| Stored item | Used for |
|---|---|
| Workspace | Your service plan, steps, people, rehearsals and improvement actions |
| Plan report | The printable report produced from your plan |
| Learning progress | Chapters read, lessons seen, quiz scores and learning path progress |
| Learner name (optional) | The name printed on your learning record, if you enter one |
| Calculators | Your inputs to the business case, priority, maturity and scoring tools |
| Checklists | Items you tick in chapters and guides |
| Workshop | Session setup, timer, and the decisions, actions and parking-lot notes you capture |
| Theatre | Your last scenario and the lens you chose |
| Test tour | Ticks on the feedback page tour |
All of these keys begin with serviceatlas-, a name kept from an earlier version so that saved work stays compatible.
What we do not do
- No accounts, sign-in or email capture.
- No analytics, advertising or tracking scripts, and no cookies for tracking.
- No sending your plans, scenarios or answers to a server.
- No fonts, scripts or images loaded from other sites.
- No use of AI on what you type. Results follow fixed rules.
Links to other sites open those sites, which have their own policies.
If you send feedback
The Feedback page builds a short report in your browser. Nothing is sent until you choose to copy it or send it yourself. It adds your browser type, screen size and the site version so a problem can be understood. Include only what you are comfortable sharing, and avoid personal or confidential information in descriptions. If you email hello@itsmverse.com, we will use your message and address only to reply and to improve the site.
Your choices
- Keep a copy: use the backup option in the Workbench.
- Move to another device: import that backup there.
- Remove everything: clear this site's data in your browser settings. This cannot be undone, so back up first if you need your work.
Terms of use
- The material is general guidance for learning and planning. It is not professional, legal, financial or audit advice, and you remain responsible for decisions you make with it.
- Illustrative examples, figures and scenarios are composites written for teaching. They are not real organisations or forecasts.
- The site is provided as it is, and may change as it improves.
- Names of frameworks and standards belong to their owners and are used only to describe them. See Notices.
- Please ask before copying or republishing material from the site. Questions: hello@itsmverse.com.